At 1juta, your privacy is not merely a legal obligation — it is a core value we have upheld from day one. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a 1juta player in Malaysia. No convoluted language, no confusing terms — just straightforward, transparent explanations.
1juta is committed to protecting the privacy and personal data security of every Malaysian player. We do not sell, rent, or share your data with third parties for marketing purposes. All information you provide to 1juta is used solely for the purposes stated in this Privacy Policy.
This Privacy Policy is issued by 1juta ("we", "the Platform", or "1juta") and applies to all individuals who register an account, browse the website, use the mobile app, or interact with any service provided by 1juta. This document outlines our data handling practices in a comprehensive and transparent manner.
1juta operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how personal information may be collected, held, used, and disclosed by organisations conducting commercial activities in Malaysia. Compliance with the PDPA is a core commitment of 1juta — not merely a legal requirement, but a reflection of the trust we hold as a fundamental value in our relationship with our player community.
By using the 1juta platform, you agree to the collection and use of your information as described in this Privacy Policy. If you disagree with any part of this policy, we encourage you to contact our team for clarification before continuing to use the platform.
1juta collects several categories of information from our users across different contexts. Below is a detailed breakdown of the types of data we collect and how they are obtained:
Full name, date of birth, Malaysian identity card number (for KYC verification), gender and nationality.
Malaysian phone number, active email address and residential address (where required for verification).
Bank account or e-wallet details (DuitNow, Touch 'n Go, GrabPay, Boost, ShopeePay, FPX) used for deposits and withdrawals.
Betting records, winnings, losses, games played, session duration, and activity patterns within the 1juta platform.
IP address, web browser type, device model, operating system, screen resolution, and other technical information collected during your use of the platform.
Live chat session transcripts, support emails, and any other communications between you and the 1juta support team.
We only collect information that is genuinely necessary for the stated purposes — the principle of minimum data collection guides everything we do. You will never be asked to provide information that is irrelevant to your use of the 1juta platform.
Personal information collected by 1juta is used for the following legitimate and necessary purposes:
1juta does not use your data to make automated decisions that materially affect your rights without human involvement, except in cases of automated age verification, which is a required safeguard.
1juta takes a firm stance: we do not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. This is a commitment that cannot be compromised.
However, there are limited circumstances in which 1juta may share your information with certain parties for legitimate and necessary purposes:
In all data-sharing situations, 1juta shares only the minimum information strictly necessary and ensures that all parties receiving data are bound by equivalent data protection obligations.
Protecting your personal data is a responsibility 1juta takes very seriously. We continuously invest in the latest security infrastructure to keep your data safe at all times. The security measures we have in place include:
While 1juta takes all reasonable steps to protect your data, no online security system can be guaranteed to be 100% breach-proof. You also play an important role in keeping your account secure — please safeguard your password and login credentials with care.
1juta uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage and maintain session security. Below is an overview of the types of cookies we use:
| Cookie Types | Purpose | Retention Period |
|---|---|---|
| Important | Maintaining your login session, ensuring account security, and enabling the platform's core functions to operate correctly. | Session / 30 days |
| Performance | Collects aggregated, anonymised usage data to help us understand how players use the platform and to continuously improve it. | 12 months |
| Functional | Remembering your preferences and settings — such as language, display theme, and game preferences — for a more personalised experience on 1juta. | 12 months |
| Security | Detecting and preventing fraudulent activity, monitoring suspicious login attempts, and keeping your account secure. | Session |
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect certain features of the 1juta platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
1juta retains your personal information for as long as necessary to fulfil the purposes set out in this Privacy Policy, including meeting legal obligations, resolving disputes and enforcing our agreements.
As a general rule, 1juta retains active account data for the duration the account remains active, plus any minimum retention period required under applicable Malaysian law. For closed accounts, data is retained for the period required by legislation governing fraud prevention and financial compliance, after which it is permanently deleted or anonymised.
Transactional data, including deposit and withdrawal records and gaming activity, may be retained for longer periods in accordance with auditing and financial reporting requirements set by Malaysian authorities. Once the mandatory retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any individual.
As a 1juta player and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information 1juta holds about you. Data access requests will be processed within 21 business days in accordance with the provisions of the PDPA.
If any personal information held by 1juta about you is inaccurate, incomplete or out of date, you have the right to request a correction. We will update our records within a reasonable timeframe.
You may request the deletion of your personal data under certain circumstances. However, this right is subject to 1juta's legal obligations to retain specific records for prescribed periods.
You may object to the processing of your personal data for specific purposes, particularly for direct marketing communications. Requests to unsubscribe from promotional emails will be processed within 5 business days.
In certain circumstances, you have the right to request your personal data in a machine-readable format for transfer to another service provider, where applicable.
To exercise any of the above rights, please contact 1juta's Privacy Officer by email at [email protected] or via live chat within the platform. All requests will require identity verification before they are processed.
The 1juta platform is intended for individuals aged 18 and above only. We actively take steps to prevent underage individuals from registering or using the platform. 1juta does not knowingly collect or process personal data from children or individuals under the age of 18.
If 1juta becomes aware or suspects that personal information belonging to an individual under the age of 18 has been inadvertently collected, the account in question will be suspended immediately, the data will be deleted within a reasonable timeframe, and access to the platform will be fully blocked. Parents or guardians who believe their child has registered an account with 1juta should contact us immediately at [email protected].
The 1juta platform may include integrations or references to third-party services such as Malaysian digital payment providers (DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX) and licensed game providers. When you interact with these third-party services, you are also subject to their respective privacy policies.
1juta is not responsible for the privacy practices or content of third-party services linked to our platform. We encourage you to read and understand the privacy policy of any third-party service you use alongside 1juta. That said, all third-party providers that work with 1juta are selected based on high data security and privacy standards, and are bound by strict data processing agreements with us.
1juta reserves the right to update or amend this Privacy Policy from time to time to reflect changes in Malaysian data protection laws, technological developments, changes to the services we offer, or feedback from our player community. Any amendments will take effect upon publication of the updated version on the 1juta website.
For amendments we consider material — meaning those that significantly affect how we handle your personal data — we will provide advance notice through one of the following methods:
It is your responsibility to review this Privacy Policy periodically. Your continued use of the 1juta platform after any amendment takes effect will be deemed as your acceptance of the updated policy.
If you have any questions or concerns, or wish to exercise your rights as a data subject in relation to this Privacy Policy, please contact 1juta's Privacy Officer through the following channels:
When contacting us regarding a privacy rights request, please include your 1juta account number, your registered full name and a clear description of your request. Identity verification is required before any request is processed to ensure the security of your data.
Six ways 1juta proves that your privacy is more than a promise — it's a commitment put into practice every day.
All data transmitted through the 1juta platform is protected by 256-bit SSL encryption — the same standard used by Maybank, CIMB, and other major Malaysian banks. No personal or financial information travels unencrypted between your device and 1juta's servers.
This is a non-negotiable commitment at 1juta: your personal information will never be sold, rented or shared with any third party for their marketing purposes. Your data belongs to you — we use it solely to deliver the best possible service to you.
1juta operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Our team stays up to date with changes in local data protection legislation and ensures our practices consistently meet the latest requirements set for Malaysia.
1juta gives you genuine control over your personal data. Access, correct, delete or restrict the use of your data — all of this can be done through a straightforward request to our privacy team. We believe data control should rest with the data owner, not the platform.
1juta's data protection systems are regularly audited by qualified, independent third parties. Every audit finding is taken seriously and improvements are implemented promptly, ensuring our security systems remain up to date and effective at all times.
Unlike foreign platforms that only provide privacy policies in technical English, 1juta ensures all privacy documents are available in clear, accessible Bahasa Melayu that every Malaysian player can understand — because you have the right to know in the language you are most comfortable with.
Answers to the most frequently asked questions about personal data protection at 1juta.
Read other important documents related to your protection and rights as a 1juta player.
Your Data Is Safe at 1juta
Now you know how seriously 1juta takes your privacy. Join over 850,000 Malaysian players who trust 1juta — an online casino platform with bank-grade data protection, seamless deposits via DuitNow or Touch 'n Go eWallet, and 24/7 Bahasa Malaysia support. Register for free today and claim a welcome bonus of up to RM500.
By registering, you agree to our Privacy Policy and Terms & Conditions. For users aged 18 and above only.